Everything, now the remote computer is completely in your control. Next, you should ask your friend to dictate the address and password that appear in the open window and enter it into the full version of TeamViewer. To provide access to your computer through this module, it will be enough to download a tiny executive file and click on it. So, what does this module do? Imagine the situation: your friend asks you to help solve a problem with his or her PC, but he or she is an inexperienced user and installing the full version of TeamViewer is too complicated. TV allows you to see the image in front of you from another user's monitor, to control mouse and keyboard movement, as well as to make voice calls and transfer files. The latter is designed to manage a remote computer and is often used to help solve PC problems. In case of a new remote maintenance or training you can download the tool again.TeamViewer QuickSupport is an application that is a separate module from the full version of TeamViewer. This has no influence on how Lodgit Desk works. You can remove the tool from your computer at the end of the training or remote maintenance. If you close the tool during an existing connection, it is immediately interrupted. It is therefore not possible for us to force screen sharing and, if necessary, to access your computer without your knowledge. You must click on 'Allow' again each time you try to connect. You can follow these movements on your screen and interrupt them at any time by moving the mouse yourself.Ī connection is only possible if the TeamViewerQS tool is open at both you and us and you explicitly grant us access. It is possible via TeamViewerQS to take over mouse and keyboard at short notice. It is best to close all windows and applications with sensitive data before you start a training or remote maintenance with us. This means that if we are connected we can see what is on your screen. Therefore we would like to answer some important questions: For good reason, after all, there may also be sensitive data stored on the computer that we are not supposed to see. When they hear the words 'access your computer remotely via the Internet', many people get nervous at first.
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